Your personal data belongs to you. This Privacy Policy explains exactly what information kekariya collects when you use our platform, why we collect it, how we store and protect it, and the rights you have over it. We are committed to handling your data with transparency, care, and strict confidentiality.
We built our data practices around trust. Here is a quick overview of the core principles that guide how kekariya handles your personal information.
Every byte of data exchanged between your browser and kekariya's servers travels over 256-bit SSL encryption. This means your login credentials, payment details, and personal information cannot be intercepted by third parties while in transit.
kekariya only collects the personal data that is strictly necessary to operate your account, verify your identity, process payments, and comply with responsible gaming obligations. We do not harvest data for advertising or sell your information to data brokers under any circumstances.
kekariya does not share your personal data with advertising networks, social media platforms, or third-party marketing companies. Your data is used solely to deliver and improve the kekariya service. You will never receive unsolicited marketing from third parties because of your kekariya account.
KYC documents — such as your National ID card, passport, or proof of address — are stored in an encrypted, access-controlled environment. Only authorised kekariya compliance team members can access these files, and access is logged and audited regularly.
Registered players can request a full copy of the personal data kekariya holds about them, ask for corrections to inaccurate data, or request erasure of their account data subject to our legal retention obligations. All such requests are handled within 30 days via [email protected].
kekariya does not keep your data indefinitely. We apply clear retention schedules: active account data is kept for the life of your account plus 5 years; transactional records are retained for 7 years to meet financial compliance obligations. Data beyond its retention period is securely deleted or anonymised.
This Privacy Policy ("Policy") describes how kekariya ("kekariya", "we", "us", "our") collects, uses, stores, shares, and protects personal information relating to individuals ("you", "your", "the Player") who access or use the online gaming and sports betting platform available at https://kekariya.com (the "Platform"). This Policy forms part of kekariya's overall Terms & Conditions and should be read alongside them.
By registering an account on the Platform, depositing funds, or otherwise using any feature of the Platform, you acknowledge that you have read this Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this Policy, you must not use the Platform.
This Policy is written in English, which is the governing language for all privacy matters relating to kekariya. Support communications may be provided in Bengali for the convenience of players based in Bangladesh, but the English version of this Policy takes precedence in the event of any ambiguity or dispute.
This Policy applies to all personal data collected through the Platform — whether accessed via a desktop browser, mobile browser, or any other device — including data collected during account registration, identity verification, deposits and withdrawals, game play, customer support interactions, and any marketing communications you have opted into. It does not apply to third-party websites or services linked from the Platform, which have their own independent privacy policies.
kekariya is committed to handling personal data responsibly and in a manner consistent with recognised data protection principles: lawfulness, fairness and transparency; purpose limitation; data minimisation; accuracy; storage limitation; integrity and confidentiality; and accountability. These principles guide every aspect of our data processing activities.
kekariya collects personal data from you in three primary ways: information you provide directly, information collected automatically when you use the Platform, and information received from third parties such as payment processors and identity verification services.
| Data Category | Examples | Legal Basis for Processing |
|---|---|---|
| Identity Data | Name, date of birth, NID / passport number | Contract performance; legal obligation (KYC) |
| Contact Data | Email address, mobile number | Contract performance; legitimate interests |
| Financial Data | bKash / Nagad number, bank account, transaction history | Contract performance; legal obligation |
| Technical Data | IP address, device type, browser, session logs | Legitimate interests (security & fraud prevention) |
| Usage Data | Pages visited, games played, session duration | Legitimate interests (service improvement) |
| Responsible Gaming Data | Deposit limits, self-exclusion status | Legal obligation; vital interests (player protection) |
| Communications Data | Support chat logs, email correspondence | Contract performance; legitimate interests |
kekariya uses personal data only for legitimate, clearly defined purposes. We do not process your data in ways that are incompatible with the purposes for which it was collected. The table below summarises our primary processing purposes and the corresponding legal basis for each.
kekariya does NOT use your personal data to create advertising profiles, sell your information to third-party data brokers, or serve you with advertisements on other websites or apps. Your data stays within the kekariya ecosystem and is used solely to operate and improve the service you use.
kekariya does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.
We engage carefully selected third-party service providers who process data on our behalf and under our instruction. These include:
All service providers are bound by data processing agreements that require them to handle your data in accordance with our instructions, maintain appropriate security measures, and refrain from using your data for any purpose beyond the contracted service.
kekariya may disclose personal data to competent law enforcement agencies, regulatory bodies, courts, or other authorised government authorities where required to do so by applicable law, a valid court order, or a lawful regulatory request. In such cases, we will disclose only the data that is strictly required and will notify you of such disclosure where we are legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or a substantial part of kekariya's assets, personal data held by kekariya may be transferred to the relevant successor entity as part of that transaction. We will notify registered players of any such transfer via email or in-platform notification before their data is transferred, and the successor entity will be required to honour this Privacy Policy or provide players with adequate notice of any changes.
kekariya uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, maintain your logged-in session, and gather anonymised analytics data that helps us improve the service. This section explains what cookies are, what types we use, and how you can manage them.
Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit a website. They allow the website to recognise your device on subsequent visits and to remember information such as your login status, language preference, and gameplay settings. Cookies cannot execute code or carry viruses; they are simple data files.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain your login session, prevent cross-site request forgery (CSRF), load-balance server requests | Session / up to 24 hours |
| Functional | Remember your game preferences, currency display (BDT / ৳), and responsible gaming settings | Up to 12 months |
| Analytics | Collect anonymised data on page visits, session duration, and feature usage to improve Platform performance | Up to 24 months |
| Security & Fraud | Detect multiple account creation attempts, identify suspicious IP patterns, support device fingerprinting for fraud prevention | Up to 12 months |
You can control and delete cookies through your browser settings. Most modern browsers allow you to block all cookies, accept only first-party cookies, or delete existing cookies. Please note that disabling strictly necessary cookies will prevent the Platform from functioning correctly — you will not be able to log in or maintain an active game session without them. Disabling functional cookies means the Platform will not remember your preferences between sessions. Analytics and security cookies can be disabled without affecting core functionality, though this may reduce kekariya's ability to detect and prevent fraudulent activity on your account.
kekariya does not use third-party advertising cookies or cross-site tracking cookies of any kind. All cookies placed by kekariya are first-party cookies associated exclusively with the kekariya.com domain.
kekariya retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention schedules apply:
Upon expiry of the applicable retention period, data is either securely deleted (overwritten and purged from backup systems) or irreversibly anonymised such that it can no longer be linked to any individual. kekariya conducts periodic data audits to ensure retention schedules are being adhered to across all data categories.
All personal data held by kekariya is stored on servers that are protected by industry-standard physical and logical security controls, including access control systems, intrusion detection, and regular security audits. Data at rest is encrypted using AES-256 encryption.
As a kekariya player, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Rights Request". We will respond within 30 days of receiving a valid request. In some cases, we may need to verify your identity before processing the request to protect your security.
kekariya will never charge a fee for processing a legitimate privacy rights request. If a request is manifestly unfounded or excessive (for example, a repetitive request for the same data within a short period), we reserve the right to either charge a reasonable fee or decline to respond, and will inform you of our decision in writing.
kekariya takes the security of your personal data seriously and has implemented a comprehensive set of technical and organisational measures designed to protect your information from unauthorised access, disclosure, alteration, or destruction.
While kekariya takes every reasonable precaution to protect your data on our side, the security of your account also depends on steps you take on your end. We strongly recommend the following:
In the unlikely event of a data security incident that poses a risk to your personal data, kekariya will notify affected players without undue delay and will take all reasonable steps to mitigate any harm resulting from the incident.
The kekariya Platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. Our registration process includes a date-of-birth verification step, and our KYC process requires documentary proof of age for all players before any real-money activity is permitted.
18+ Only. If you are under 18 years of age, you are not permitted to register an account, access the Platform, or engage in any form of real-money gambling on kekariya. If we become aware that personal data has been collected from a person under the age of 18, we will immediately suspend the associated account, delete the data in question, and refund any deposits to the original payment method.
If you are a parent or guardian and believe that your child has created an account or provided personal data on the kekariya Platform, please contact us immediately at [email protected]. We will investigate and take appropriate action within 48 hours of receiving your report.
kekariya actively supports responsible gaming measures for the protection of minors and vulnerable individuals. Details of the tools available — including account closure, deposit limits, and self-exclusion — are provided in our dedicated Responsible Gaming page, which we encourage all players and their families to review.
kekariya reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or Platform features. When we make material changes to this Policy, we will notify registered players by email to the address associated with their account and by displaying a prominent notice on the Platform for a minimum of 14 days before the changes take effect.
The "Effective" date shown at the top of this Policy will be updated each time a revised version is published. We encourage you to review this Policy periodically so that you remain informed about how we handle your personal data. The most current version of this Policy is always available at https://kekariya.com/privacy-policy.
If you continue to use the Platform after a revised Policy has taken effect, your continued use will constitute your acceptance of the updated terms. If you do not agree to any material changes, you must close your account before the changes take effect and cease all use of the Platform. You can request account closure at any time by contacting [email protected].
If you have any questions, concerns, or requests relating to this Privacy Policy or the way kekariya handles your personal data, please contact us using the details below. Our support team is available 24 hours a day, 7 days a week, and will respond to all privacy-related enquiries within 30 days.
For privacy rights requests, data deletion enquiries, and general privacy questions, write to us at: [email protected] with the subject line "Privacy Rights Request". Please include your registered username and a clear description of your request.
Live chat support is available around the clock directly within your kekariya account dashboard. Our support agents can assist with general privacy queries and direct you to the appropriate process for formal data rights requests. Live chat is available in English and Bengali.
kekariya is committed to resolving all privacy concerns promptly and transparently. We treat every data rights request with seriousness and respect, and we will keep you informed throughout the process until your request is fully resolved.
Now that you know how kekariya safeguards your data, explore our full range of games and betting markets. From live cricket betting to exciting slots and table games — all backed by SSL security and fair play certification.